Resident Engineer Whitehouse, NJ

Network Security Start date 01 / 05 / 19 12 months+ Fulltime US East Coast

The Resident Engineer (RE) will provide expert support, analysis and research into complex problems and processes relating to deployed Palo Alto Networks equipment. The RE will function as the Palo Alto Networks products Subject Matter Expert (SME) and will interact directly with the customer’s personnel. The RE will serve as the technical expert on executive-level project teams within the customer providing technical direction, interpretation, and alternatives. The RE contributes to the development of new principles and concepts, works on unusually complex technical problems and provides solutions which are highly innovative and ingenious. This is a highly technical, hands-on role and the RE will be required to develop and maintain an expertise on the products and solutions deployed within the Customer’s network.


General Responsibilities:

  • Work full-time at the customer site.
  • Analyze logs and events from the solution and provide threat analysis reports.
  • Build custom security policies and application signatures.
  • Interact with the Palo Alto Networks TAC to troubleshoot and diagnose cases.
  • Mitigate web-based threats in a timely manner.
  • Maintain the Palo Alto Networks solution and provide guidance on code upgrades, etc.

Job requirements


  • Excellent written and verbal communication skills, with proven ability to communicate to sr. leaders and technical peers.
  • Minimum 2 years experience managing security solutions in large environments.
  • Extensive knowledge of different security threats.
  • Strong understanding of core Internet protocols and applications.
  • Detailed technical experience in the installation, configuration and operation of high-end firewall appliances, ideally Palo Alto Networks products.
  • Strong TCP/IP networking skills.
  • Ability to effectively manage many different tasks simultaneously.
  • Extensive background in internetworking, LAN, and WAN technologies required.
  • PCNSE 6.x or greater

Specific Experience & Qualification:

  • Expert level relationship management, communications skills and interpersonal skills to manage face to face communications on a daily basis with multiple levels of customer management and engineering staff across multiple departments within the host company in a responsible and professional fashion.
  • Expert level troubleshooting methodology to isolate and identify configuration, design, and software anomalies; ability to clearly articulate findings in written and verbal communications with development level engineering staff.
  • Ability to apply knowledge to real world scenarios.
  • Demonstrated ability to manage multiple projects and work calmly under pressure.
  • Self-starter, team player, personable, enthusiastic, hardworking, and enjoy interfacing with customers on a day to day basis.
  • Demonstrated ability to manage multiple projects and work calmly under pressure.
    Hands-on configuration and operational knowledge of Palo Alto Networks NGFW for Healthcare Environments, WF-500 Appliances, Security Subscriptions (particularly Threat Prevention, URL Filtering, and WildFire WF-500), and Aperture products and their operation.

Other information

Competitive and Peripheral Technology Experience:

  • Cisco experience in routing and switching and policy configuration.
  • Cisco experience in security configuration, IDS/IPS.
  • Check Point Firewalling technologies, DMZ design, proxy, stateful inspection, other.
  • Cylance and Trend Endpoint technologies.
  • VMWARE technologies


Please leave your details here below and we will get back to you as soon as we can. Thanks for your interest in Cypress Consulting.

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